- General Availability
July 2026
AI Agent Orchestration
Browser Use Agent Improvements - Browser use agents can handle attachments and run on your own model for document-driven workflows on external websites.Studio Agents: Flow Builder - Build automations, agents, and flows through natural language with a coding-based agent.Updated Agent Overview Page - The agent detail page opens to a refreshed overview with read-only configuration settings at a glance.TIFF File Support for Agents - Agents can process TIFF file contents passed in via chat or automation.Conversation Timeout & Record Creation for Elementum Chat - Configure an inactivity timeout and post-conversation record creation for agent chats in Elementum.Application Design
Conditional Record View - Record detail pages can render a dynamic layout whose fields, sections, and components appear based on conditional visibility rules.Multi-Select Picklist Badges - Multi-select picklist fields show every selected value as its own badge.Org Default Columns - App admins can adjust which columns appear in Table View Widgets for everyone with access.App Maintenance Mode - App admins can temporarily take an App offline while making updates, replacing its content with a maintenance page for users.Workflow Automation
Sort and Limit on Search Records Action - The Search Records automation action can sort results and cap how many records it returns.Saving Attachments Between Apps and from Agents - Copy files between records of different types and save files from agent interactions in automations.Platform Management
SIP Trunking Provider - Connect SIP trunk-enabled phone providers to power voice agents.Voice: Employee ID with OTP Authentication - Callers verify with employee ID and a one-time password sent by email.Voice: Organization Management - Manage phone numbers, providers, SIP settings, and voice agent mappings in Organization Settings.Custom Platform Branding - Set a custom accent color and logo across the platform for external collaborators.Organization Admin Object Visibility - Organization Admins can see every Object and record in the organization.Generate Embeddings via Bedrock Models - Generate embeddings natively inside automations using your own Bedrock account.June 2026
Workflow Automation
Schedule Trigger in Automations - Run automations on a recurring time-based cadence without setting up a Data Mine.Execution History Filters - Search and filter automation execution history by record, status, and timeframe.Presence in Automations - See who else is viewing the same automation configuration page.Accept Files Through Run Agent Task - Pass files directly to an agent through the Run Agent Task automation action.Agent Email Conversation Action - Start agent-led email conversations from an automation with the Initiate Email Conversation action.Multi-Domain Sending in Automations - Choose which verified email domain an automation uses in the Send Email Notification action.AI Agent Orchestration
Agent Evaluation Suites - Define repeatable test suites on agents to catch regressions from prompt, model, or tool changes.Cross-App Skill Sharing - Configure agents with skills from any app in your organization.Advanced Skill Discovery - Control skill access policies and tune discovery with aliases, keywords, and routing priority.Voice Agent Gateway - Assign a single phone number to an Agent Gateway with pre-agent authentication, language detection, and intent routing.Voice Background Noise Configuration - Turn background sound on or off per voice agent.Agent .ics File Support - Agents receive and parse.ics calendar files shared in conversation.